PayPal Business Loan: ACH Payments

Project Overview

Problem Statement

Borrowers cannot make a one-time payment online and must call customer support.

Goal

Increase customer satisfaction and reduce call center volume.

Computer screen displaying a PayPal interface for a one-time payment of $19,500 to Jaison's Truck Company. The interface includes options for scheduling and tracking activity.

Full case study coming soon.

Designed at West Cary Group

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Yamaha Watercraft Group: 2021 Product Launch